What is Public Relations?
Public Relations (PR) helps a business increase their online authority, build relationships with potential customers and raise awareness of their products and services.
Reputation management is about creative the narrative of how you want the public to see your business, in the same way that you do. Negative sentiment can have a negative impact on your business achievements.
This is the process of monitoring social media channels to find mentions of your business, competitors, products and more. By monitoring these things it gives you the opportunity to track, analyze and respond to conversations on social media. Social listening can help you understand and connect with your audience.